Frequently Asked Questions

• Mark your calendar and test your system once a month.
• Prevent false alarms by always disarming your alarm before opening a door or window.
• Use your system as often as possible.
• If you do trip your system (set the alarm off accidentally), call us at (718) 979-1606 to confirm that it is a false alarm.
• Update your Emergency Contact List (ECL) when information changes.
• Don’t give out your system number.
• If you use Total Connect, synchronize your panel with your computer at least once a month.

Call us: (718) 979-1606

1. Call Central Station to put your system on test: (718) 979-1606
2. Arm your system.
3. Trip your system. For example, open a door or window.
4. Let your alarm go off for 30 to 45 seconds.
5. Disarm your system.
6. Wait 1 minute.
7. Call Central Station and ask what signals they have received.*

*If none, you will be directed to our Service Technicians to troubleshoot.

Email us with your new emergency contact list: dataentry@alarminglyaffordable.com.

Email us and we will provide documentation: dataentry@alarminglyaffordable.com

Coming soon. 

Contact us at (718) 979-1606, and we will guide you through the transfer process.